In this course, you will have overview of one of the mortgage products i.e. Balance Transfer and Balance Transfer plus Top-up. With increasing competition in the mortgage finance industry, the customers have started shopping for lower rate of interest and financial institutions on the other side have been looking at enticing mortgage loan customers with regular repayment track record by offering lower interest rates or add on additional top-up loans and many more. This product segment is in upswing in the marketplace. It is important for you to learn the nuances of the financing options and the possible risk associated in this product segment.
The module will add further value by explaining with a simple and powerful real life case studies with detailed explanation of calculation for better understanding of product.

Overview of the course content:


What you will learn :


• How to identify need, want and demand of BT and BT plus Top-up
• To know customer intent
• To know the lender risk concern
• Features of BT and BT plus Top-up
• Preferred choice for BT and BT plus Top-up
• Designing a product for BT and BT plus Top-up
• To segment the market and identify target customer segments
• How to present value proposition to the customer

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Course Outline

Section 4 | Lessons 17 | Knowledge Test 3 | Final Assessment 01
01 Introduction Lessons 2 | attachment 1 
Preview of the course Video
introduction of course Video 02m 16s Attachment
02 Product Introduction Lessons 2 | Knowledge Test 1
Need, Want & Demand video 2m 19s Trial
Lenders Concern video 4m 59s Trial
Knowledge Test 
03 Product Design Lessons 8 | Knowledge Test 1
Product Feature - Vintage video 2m 05s
Knowledge Test – Salary Slip video 0m 41s
Product Feature - Age & Tenor Video 02m 47s
Product Feature – LTV Video 01m 37s
Product Feature - FOIR & IIR video 01m 6s
Product Feature – Fee Video 01m 32s
Process Flow and Documentation video 04m 6s
Product Feature - IT-benefit video 0m 41s
Knowledge Test 
04 Value Proposition Lessons 5 | Knowledge Test 1
Case Study - Value for Client video 7m 16s
Scenario - 1 - Customer Benefit & Value Proposition video 1m 48s
Scenario – 2 - Customer Benefit & Value Proposition video 1m 32s
FAQ - Customer Benefit & Value Proposition video 2m 47s
Sourcing & Module review video 1m 17s
Knowledge Test – Processing fee cheque
05 Assessment - Balance Transfer & Balance Transfer Plus Top-Up Final Assessment 01

Who should enrol for this course?

This suitable for an individual be it a college student or a professional from wide spectrum of BFSI sector aspiring to work in a retail bank as a Sales, Operations, Credit/ Operations Risk, Collections, Legal and Technical role. This module is also suitable for professionals working in the retail banking industry with 1-15 years of work experience.
This module will be very good for students and professionals working or intending to work as an independent Certified Financial Planner, Insurance Advisors or Direct Sales Associate (DSA), Connectors, Business Associate in the domain of retail loans.
This module is also recommended to individuals having taken or proposing to take a retail loans as a customer of a Bank, NBFCs or HFCs, or Microfinance institution.

Total Time:

The module is of 42 minutes.
Total time required for this course would be nearly 42 minutes. The entire course has been divided into smaller micro learning modules. You can even complete micro modules of 05 to 20 minutes at your convenience. We recommend you allot good time to recap your learnings.

The Mode of Delivery:


To make it simple and easy to understand, the course will be delivered as video-based module with voice over in English to assist learners. We have designed this course spread over various segments followed by a knowledge test and a quiz at the end.
You will be asked to download a workbook at the beginning of the module. Do remember to download and take notes and list down your questions that you may want to ask the facilitators of the course.
To make it easy, we have two sections in every frame of the video.
The first is discussion board. It is a community of learners, where you can raise your questions that may be answered by one of the learners or by the facilitators for the course. It is possible that your questions may have been raised already by a learner and you can see trail of the discussion and concluding comments by the facilitator.
The second is a section for taking notes. This is an online space for you to take notes of your learnings or important points that you want to recall. You must remember to download or copy the same to your note pad or a word document before expiry of the course for which you may have been enrolled.

Evaluation Process:


At the end of the course, you will have an “Online Test” for being certified as proficient in the course on getting minimum of 60% and above.
You should identify yourself on the following scale.
Score of 90% plus – Maestro
Score of 70 - 90% - Expert
Score of 50 - 70% - Professional
Score of less than 50% - Try again
You will get a certificate that can be downloaded for your records. We encourage you to share your proficiency on the social media especially in LinkedIn, Instagram and Facebook to showcase your competency amongst our peer group. This will help you to build professional competency profile.


Wish you all the best!

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