In this course, you will get into depth of one of the mortgage products i.e. Home Extension. The module brings out value by bringing out the essence of the product with a simple and powerful real life case studies with detailed explanation to calculate loan amount. This module brings out the difference between home loan, Home Extension and Home Improvement loan products. While home extension is a subset of home loan as the purpose is to extend living space, the home improvement is for only repairs and renovation. All these aspects are well explained in the context of product design, risk management, regulatory norms and benefits under ITR laws till the old regime is in place.

Overview of the course content:


What you will learn.
● How to identify the need, want and demand of Home Extension.
● To know customer intent.
● To know the lender's risk concern.
● Features of Home Extension.
● Designing a product for Home Extension.
● To segment the market and identify target customer segments.
● How to present a value proposition to the customer.

Home Extension

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Course Outline

Section 4 | Lessons 13 | Knowledge Test 3 | Final Assessment 01
01 Introduction of Course Lessons 2 
Preview of the course Video
Introduction video 2m 16s attachment
02 Product Introduction Lessons 4 | Knowledge Test 1 | Trail 3 | Attachment 1
Concept of Home Extension video 1m 51s Trial
Need, Want & Demand video 2m 12s attachment Trial
Variants of Home Extension video 1m 6s
Customers Intent & Lenders Concern video 1m 34s Trial
Knowledge Test 
03 Product Design Lessons 2 | Slide 1 | Knowledge Test 1
Product Features Video 01m 57s
Product Firewall Slide
Documentation video 1m 24s
Knowledge Test 
04 Value Proposition Lessons 5 | Knowledge Test 1
Case Study - Value for Client video 6m 00s
FAQ - 1 - Customer Benefit & Value Proposition video 1m 20s
FAQ - 2 - Customer Benefit & Value Proposition video 1m 15s
FAQ - 3 - Customer Benefit & Value Proposition video 1m 4s
Sourcing Business & Module Review video 4m 5s
Knowledge Test 
05 Assessment - Home Extension Final Assessment 01

Who should enrol for this course?

This suitable for an individual be it a college student or a professional from wide spectrum of BFSI sector aspiring to work in a retail bank as a Sales, Operations, Credit/ Operations Risk, Collections, Legal and Technical role. This module is also suitable for professionals working in the retail banking industry with 1-15 years of work experience.
This module will be very good for students and professionals working or intending to work as an independent Certified Financial Planner, Insurance Advisors or Direct Sales Associate (DSA), Connectors, Business Associate in the domain of retail loans.
This module is also recommended to individuals having taken or proposing to take a retail loans as a customer of a Bank, NBFCs or HFCs, or Microfinance institution.

Total Time:

The module is of 29 minutes.
Total time required for this course would be nearly 29 minutes. The entire course has been divided into smaller micro learning modules. You can even complete micro modules of 05 to 20 minutes at your convenience. We recommend you allot good time to recap your learnings.

The Mode of Delivery:


To make it simple and easy to understand, the course will be delivered as video-based module with voice over in English to assist learners. We have designed this course spread over various segments followed by a knowledge test and a quiz at the end.
You will be asked to download a workbook at the beginning of the module. Do remember to download and take notes and list down your questions that you may want to ask the facilitators of the course.
To make it easy, we have two sections in every frame of the video.
The first is discussion board. It is a community of learners, where you can raise your questions that may be answered by one of the learners or by the facilitators for the course. It is possible that your questions may have been raised already by a learner and you can see trail of the discussion and concluding comments by the facilitator.
The second is a section for taking notes. This is an online space for you to take notes of your learnings or important points that you want to recall. You must remember to download or copy the same to your note pad or a word document before expiry of the course for which you may have been enrolled.

Evaluation Process:


At the end of the course, you will have an “Online Test” for being certified as proficient in the course on getting minimum of 60% and above.
You should identify yourself on the following scale.
Score of 90% plus – Maestro
Score of 70 - 90% - Expert
Score of 50 - 70% - Professional
Score of less than 50% - Try again

You will get a certificate that can be downloaded for your records. We encourage you to share your proficiency on the social media especially in LinkedIn, Instagram and Facebook to showcase your competency amongst our peer group. This will help you to build professional competency profile.


Wish you all the best!

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